the caavo experience
Do More Remotely
Communication tools that save staff time and empower families to contribute to caretaking.
Video Calling with AutoConnect
Popular video calling services often require staff to help schedule a call or provide a laptop or tablet. Video Calling eliminates all the friction for staff and families alike, including an AutoConnect option to connect calls in critical situations automatically.
Safeguard for Critical Response
Staff can automatically start video calls to provide an emergency response without depending upon the senior to answer.
Improve Quality of Care
Minimize time spent on false alarms, check-in, monitor medication, and quickly assess pendant help calls by making video calls directly to the resident’s TV.
Engage Family Caretakers
Whether it’s routine check-ins to assess a loved one’s well-being or simply providing companionship, families can assist with caretaking from anywhere.
Care Checks
96% of residents respond to Care Checks sent via Caavo! Caavo automatically turns on the TV to display Care Checks – residents simply press a button on their remote to acknowledge.
Reduce Labor Burden
Using the TV rather than easy-to-skip manual methods or unfamiliar technology dramatically increases response rates, while streamlined SMS notifications and automated status emails reduce follow-ups.
Automate Compliance
Automatically generated documentation eliminates manual data entry and provides a more accurate record of all Wellness Check activity to help ensure legal compliance.
TV Control from Anywhere
The average senior spends 7.5 hours per day with their TV, so it’s no surprise that TV support is a common request. With Caavo's Remote-Remote feature staff and families can see a real-time view of what’s playing on the resident’s TV, and use the virtual Caavo remote to control the TV and navigate other Caavo features from any laptop, tablet, or smartphone.
Shift TV-Related Tasks to Family
Empower family members to jump in and help switch inputs, find programming and change channels.
Eliminate TV-Related Maintenance Visits
Staff can now provide full TV support from anywhere in the building (or the world).
Optimize Staff Resources with 311
Caavo's 311 feature for non-emergency assistance requests cuts down on time wasted running around to answer false alarms and respond to quick questions so staff can focus on more valuable caretaking tasks.
TV-based assist requests
Improve Services
Shift non-urgent, non-emergency assistance requests to the TV - residents can request assistance from a specific department and provide contextual information.
workflow management
Automate Workflows
Resident requests are organized by status and department and everything is automatically saved and filed.
status notifications
Streamline Communication
Residents and staff stay up-to-date via automated notifications about the status of requests. Residents can check the status of requests on their TV anytime.
Efficient, Reliable Communication
Keep residents informed, build trust and personalize their experience by sharing updates and information on the TV. Caavo makes it easy to communicate with all residents, individual care settings and groups, or individual residents.
REMINDERS
Engage Residents with a Personal Touch
Staff and family members can schedule TV-based reminders to support residents, while allowing them to maintain independence.
ANNOUNCEMENTS
Reach Every Resident, on their TV
Share one-time announcements with all residents, individual care settings or groups. Caavo can automatically turn on the TV to display urgent messages.
The Value of Transparency
Caavo gives you a clear advantage over competitors that will help attract new residents and employees alike.
Open Up
Invite families to video call their loved one anytime, send photos & chat, set reminders, assist with the TV – no matter where they are.
Communicate Your Difference
Point to Caavo as a clear example of how your community is investing in residents and staff, and use transparency and higher resident and family satisfaction to attract new residents.
Increase Satisfaction
Families get peace of mind and feel connected, and residents maintain independence, while still receiving support and engagement.
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